At Drill Shop, we understand that getting your tools on time is crucial for keeping your projects on track. Whether you’re a professional tradesperson tackling a demanding job site or a dedicated DIY enthusiast bringing your creative visions to life, we ensure that your orders are delivered with the same precision and reliability that our tools are known for. Our delivery options are designed to offer flexibility, speed, and value, catering to your specific needs across the globe.
Order Processing
Once you place an order with us, our team springs into action to get your tools ready for dispatch. We pride ourselves on efficiency, with order processing typically taking 1-2 business days. During this time, we carefully check and pack your items to ensure they arrive in perfect condition, ready to perform straight out of the box. Please note that processing times may vary slightly during peak periods or for custom orders, but we always strive to meet our standard timeline.
Shipping Methods
We offer two convenient shipping options to suit your budget and timeline, delivered through trusted carriers like DHL, FedEx, and EMS. Both methods include tracking so you can monitor your delivery every step of the way.
- Standard Shipping: For a flat fee of £12.95, we use DHL or FedEx to get your order to you quickly. Delivery typically takes 10-15 business days after dispatch, making it ideal for those who need their tools sooner without breaking the bank. This option is available for orders of any value and is perfect for professionals who can’t afford delays.
- Free Shipping: For orders over £50, we offer free shipping via EMS. This economical option takes 15-25 business days after dispatch, providing excellent value for larger purchases or those planning ahead. It’s a great choice for DIY enthusiasts stocking up on essentials like Combi Drills or Drill Drivers.
Note: We ship globally, excluding some parts of Asia and remote areas due to logistical constraints. Please check your location during checkout to confirm availability.
Tracking Your Order
Once your order is shipped, we’ll send you a confirmation email with a tracking number. This allows you to follow your package’s journey from our warehouse in Preston to your doorstep. If you have any questions about your delivery, our customer service team is here to help—just reach out to us at [email protected].
Returns and Refunds
We stand by the quality of our products, but if you’re not completely satisfied, you can return items within 15 days of receipt. Please ensure the products are unused and in their original packaging. Once we receive and inspect the return, we’ll process a refund or exchange promptly. For details, refer to our Returns Policy on the website.
Why Choose Our Delivery Service?
Just like our curated range of Angle Drills, SDS Drills, and other premium tools from brands like Bosch and DeWalt, our delivery service is built for performance and value. We partner with reliable carriers to ensure your orders arrive safely and on time, supporting your productivity without compromise. Whether you opt for fast standard shipping or free delivery, you’re getting a service that mirrors our commitment to empowering your projects.